Book & Manage Your Journey
Everything you need to book, manage and pay for a Hatters Cars journey, in one place.
Get a Quote
Book a journey
Enter your journey to see a fixed price for every vehicle, choose the one that suits you and send your booking in a couple of minutes. For immediate pickups, calling 01582 488888 remains the fastest option.
- 1. Enter your journey — pick-up, drop-off, date and time
- 2. Choose your vehicle — compare prices side by side
- 3. Send your details — our team confirms your booking
Journey details
No account required for a quote.
Manage
Manage an existing booking
Change your pickup time, update your destination, or check the details of a booking you've already made.
Payment, Cancellation & Refunds
Paying for your journey
Journeys can be paid by card in-vehicle, in advance online, or through an approved business account. Cancellation and refund terms are set out in full in our policy.
- Card and cash accepted, driver and vehicle dependent
- Business accounts settled by monthly invoice
- Cancel free of charge within the window set out in our policy
Secure Payments
- Card payments via iCabbi
- Business account invoicing
- Clear cancellation terms
Track My Driver
Know exactly when your driver will arrive
Once your booking is confirmed, you'll be able to see your driver's estimated arrival time and live location through a tracking link sent by SMS.
iCabbi integration: Live driver tracking depends on iCabbi's passenger tracking and SMS notifications. This page describes the intended passenger experience ahead of confirming that functionality.
Live Tracking
- Driver name & vehicle details
- Estimated arrival time
- Live map link by SMS
Booking Help
Frequently asked booking questions
You can book immediately for the next available car, or in advance for a specific date and time — including recurring and return journeys.
Yes. Let us know if you need a Business Class vehicle, a larger vehicle for a group, or a wheelchair-accessible vehicle, subject to availability.
Add this when booking, or call our team on 01582 488888 and we'll confirm it against your journey.
For airport pickups we monitor your flight and adjust your pickup time automatically — see our Airport Transfers pages for details.